Returns & Exchanges Policy

At Waldecks Garden Centres, we want your home and garden to flourish. If you are not completely satisfied with your purchase, you can return most items within 30 days of receipt for a refund or store credit.

Return Process

• 1.
  Verify Eligibility

  Ensure your item is in its original condition and packaging. Please note that living plants must be returned within 7 days and in healthy condition.

• 2.
  Proof of Purchase

  Locate your original register receipt or online order confirmation email to facilitate a smooth return process.

• 3.
  Choose Return Method

  Visit any Waldecks Garden Centre location for an immediate exchange or contact our support team to arrange a return shipment for online orders.

• 4.
  Receive Refund

  Once your return is inspected and approved, your refund will be processed to your original payment method within 5-7 business days.